When a Trainee is enrolled to a course and has a question for the Trainer, they can use the Queries feature to create a query. Trainers get notified about new queries. Once their query is resolved, Trainees get notified about the resolution.

• To enable Queries click Settings -> Manage Features on the navigation bar. Then, under Manage Trainee Features section click Queries to enable it
• When a query is created by a Trainee, the Trainer gets notified via email and the query can also be viewed by clicking on Queries on the Dashboard or by clicking on Courses -> View Courses -> Pending Queries Icon
• Now you will see the list of queries filtered by status: Pending
• You can click on a query, to view the details and provide your response to resolve the query
• Once the query is resolved, Trainees get notified about the resolution via email can can view the response when they login to the LMS

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