The right workforce is the backbone of every organization. Any team under the right guidance and with the right training can open new avenues for corporations of all sizes. With digitization, we are surrounded by machines who are slowly automating human effort in both service and manufacturing sectors. The business leaders of tomorrow understand that they need to rely on strong talent to push their organizations forward. To create such strong talent, employees need to be constantly trained and upskilled and employee expectations have to be met.
Corporate leaders can achieve high satisfaction ration amongst their employee only when they start creating a work environment that meets employee training expectations. The work environment must assure the holistic development of each employee, the entire team, and should train them properly in meeting the standards and job expectations that are allotted to them.
However, this poses a few pressing questions to corporate leaders
- How is it possible to meet employee expectations from company on a global scale?
- How can employers create a balance between their organizational goals and also meet employee expectations?
The following blog post is categorized into two different segments. The former part talks about employees and their primary expectations from the corporate training sessions. The latter part of the blog then covers common strategies the employers must implement to train corporate teams without disrupting the business operations and cost.
So, without further ado, let’s begin with our first segment:
How is it possible to meet employee expectations from company on a global scale?
Anytime, Anywhere, Anyplace [A3] Accessibility
With the intrusion of technology across all spheres of life, man has started befriending smartphones and other gadgets rapidly. This unprecedented trend is further allowing the employees to demand access to the complete training material and other resources at their convenience. Using the on-the-go approach, employees are now able to receive important business updates and other training resources on the tap of a single button anytime, and anywhere.
This paradigm shift no longer binds the knowledge transfer process within the organization. As per LinkedIn reports from 2018, nearly 68% of employees prefer learning while working, while 58% prefer learning at their own pace from home or on the go. The modern workplace has to cater to the needs of the millennial workforce that requires anytime and anywhere accessibility.
Engaging Content, Graphics Are the Keys to Retain the Attention
On of the basics of the job training expectations that employees have is interactive training sessions. Having interactive training sessions keeps your employees engaged and retains their attention for a longer duration. Frequent use of images, videos, engaging content, copies, and other digital assets within the training material allows the employees to enjoy their sessions and learn more effectively. Furthermore, effective and interactive corporate training helps convey to the trainee the exact b so that they can better align themselves with the training goals of the company.
Content must be structured and in one place
It’s practically impossible for every training session to meet your expectations. However, there are certain basic requirements that employees expect from company training sessions. The most basic requirement of employees is that the employee training sessions must be properly organized and well-structured. The content should be relevant to the employee’s work profile and his/her responsibilities within the organization. The course or curriculum should be structured in such a way that the agenda of each training session should be informed to each employee well-in advance.
How can employers create a balance between their organizational goals and also meet employee expectations?
The right development and upskilling of each employees’ skill-sets forms the basis of the company’s continuous growth, productivity and ability to retain valuable employees. Lack of proper structure and negligence on the organization’s part can have a drastic impact on bottom line and employee churn.
So, the employers need to invest in the employee training program and technology such as Learning Management systems and Content authoring tools to ensure that their L&D program is effective.
The right Learning Management platform can help ensure that corporate training programs can strike a balance between organizational goals and employee expectations. Let’s take a look at how Learning and Development leaders can ensure that this balance is maintained.
Initiate the Policy of Performance-driven Feedback
Timely feedback is important for a person’s career growth. As per the SHRM study (2015), trainer appreciation and performance-driven feedback can help the employee remain loyal to the firm and assures them of job security. This also helps employees stay energized, focused, and minimizes performance- related issues bolstering their productivity and the company’s overall growth chart. As face-to-face meetings aren’t feasible every time, you can always leverage in built functionalities of your learning management system to provide instant feedback.
KPIs have to be absolutely clear
Key Performance Indicators (KPIs) are an integral part of every employee’s work profile. As an employer, it’s important that you interact with each member, set achievable goals for them and then track their performance metrics carefully. You must also make your team understands how each employee will be evaluated based on their participation thus affecting their performance review and growth opportunities within the organization. An effective learning management system will allow you to craft a clear learning path for your employees based on their individual KPIs
The Bottom Line
Adaptability is a virtue that can embark you on the pathway to success. As an organization, you must be flexible enough to modify and move along with the trends in the industry. You must be proactive in adopting new technologies allowing seamless knowledge delivery to your entire workforce. The right Learning Management platform and learning tools can help organizations meet employee training expectations without impacting their bottom line and their employee productivity.
How are you leveraging the new corporate training technologies within your industry ecosystem? Let’s hear out your views in the comments section below.