Course Queries

  1. Click Reports => Course on the navigation bar.
  2. In the Course dropdown, select the relevant Course
  3. In the Report dropdown, select Queries
  4. Select the Advanded Filters as needed
  5. Select the Period as needed and click Submit.
  6. This report displays displays list of Queries received from Trainees for a course.

  7. Note: If the Trainee is using AlphaLearn Mobile App, he or she will receive a mobile push notification, when a Query has been resolved.

    Queries are listed with a unique ticket number and its status. To respond to a query, just click on an open query, enter your response and click submit.