Course Queries

Course Queries

Course Queries Report displays a list of Queries received from Trainees for a course. To view and respond to the Queries, click "Reports" on the Top Menu Bar then click "Queries". Then, click on the relevant Course to view list of queries received. Queries are listed with a unique ticket number and its status. To respond to a query, just click on an open query, enter your response and click submit.
Note: If the Trainee is using AlphaLearn Mobile App, he or she will receive a mobile push notification, when a Query has been resolved.
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