Course expiry reminders notify Trainees via email and a dashboard pop-up when their course deadline is approaching. Reminders can be configured when creating a course or by editing an existing one.
How to Set Up Reminders
- Open the course and go to Advanced Settings.
- In the Send Expiry Reminder Email & Show Pop-up field, enter the number of days before the course ends when reminders should be sent. Enter multiple values separated by commas to send reminders at different intervals.
Example: For a 30-day course, entering 15, 7 will send two reminder emails – one 15 days before the course ends and another 7 days before. Trainees will also see a reminder pop-up on their dashboard on those days.
How the Pop-up Works
- The pop-up appears on the Trainee’s dashboard on the reminder day.
- Once dismissed, it will not reappear for the rest of that day. If the course is still incomplete, it will reappear the next time the Trainee logs in.
