Skills

Managing Skills and Analyzing Skill Gaps

December 20, 2023 | 3 min read
Admin Setup
1

Review Skill Ratings
Settings → Skill → Skill Rating

2

Add Skill Sets
Settings → Skill → Skill Set

3

Add Skills
Settings → Skill → Skills

4

Map Skills to Departments & Designations
Settings → Skill Mapping

Course Setup

5

Attach Skills to Courses & Assignments
Course Settings → Advanced Settings → Skills

6

Enroll Learners in Courses
Skills awarded automatically on completion

Tracking & Analysis

7

View Skills Acquired Report
Reports → Skills → Skills Acquired

8

Identify Skill Gaps
Reports → Skills → Skill Gap Analysis

This guide walks through the full skill management workflow in AlphaLearn – from setting up skills and mappings to identifying skill gaps across your organisation.

Tip: Before following the steps below, see AI Recommended Skill Management to automatically generate skills, skill sets, and ratings based on department and designation.

Step 1: Review Skill Ratings

Go to SettingsSkillSkill Rating tab. Review the default ratings and customise them to match your organisation’s proficiency scale. You can add or delete ratings at this stage, but once ratings are actively in use they cannot be added or removed – only renamed.

Step 2: Add Skill Sets

Go to SettingsSkillSkill Set tab. Skill sets are groupings of related skills (e.g. “Leadership”, “Technical”). Add them manually or import via CSV.

Step 3: Add Skills

Go to SettingsSkillSkills tab. Add the individual skills your organisation considers essential, manually or via CSV import.

Step 4: Map Skills to Departments and Designations

Go to SettingsSkill Mapping. Map skills to specific departments and designations, along with the required proficiency rating. This defines the expected skill profile for each role. Skill mapping can also be done via CSV import.

Step 5: View the Skill Mapping Report

Go to ReportsSkillsSkill Mapping tab. Select a Department and optionally filter by Designation and Skills, then click Submit to review the mapped skill requirements.

Step 6: Attach Skills to Courses and Assignments

Associate skills with activities so learners automatically acquire them on completion.

  • Course – Go to the course → SettingsAdvanced SettingsSkillsAdd Skills.
  • Assignment in a course – Open the assignment → Add / Edit Assignment SettingsSkillsAdd Skills.
  • Assignment in a Learning Object – Open the Learning Object → Add / Edit Assignment SettingsSkillsAdd Skills.

Step 7: Enroll Learners in Courses

Enroll learners in courses or Learning Objects that align with their skill development needs. Skills are awarded automatically when the activity is completed.

Step 8: Assign Skills Manually

For skills earned outside of LMS activities, you can assign them directly:

  • Individual – Go to Users → find the learner → click the Assign Skills icon → add the skill and rating.
  • Bulk – Go to UsersImport / Bulk ActionAssign Skills. Download the sample CSV, fill in each learner’s email, skill, and rating, then import the file.

Step 9: View the Skills Acquired Report

Go to ReportsSkillsSkills Acquired tab to see each learner’s acquired skills and their current ratings.

Step 10: Evaluate Skills Assessed Outside the LMS

For assessments conducted outside the LMS, update a learner’s skill rating manually by going to EvaluationSkillEvaluate.

Step 11: Identify Skill Gaps

Go to ReportsSkillsSkill Gap Analysis tab. This report compares each learner’s current skills against the required skill mapping for their role, highlighting gaps. Use the legend at the bottom of the report to interpret the visualisation.

Learner View

Learners acquire skills automatically when they complete a course, assignment, or Learning Object that has skills attached – or when skills are assigned manually by an admin.

  • View Skills – Learners can see their acquired skills and ratings in their Achievements section. An email notification is sent each time a new skill is earned.
  • Rating Updates – Learners receive an email notification when their skill rating is updated or re-evaluated.
Note: If a learner acquires the same skill more than once with different ratings, only the most recently achieved rating is shown. For example, if a learner earns Recruitment: Intermediate in January and later earns Recruitment: Advanced via another course, only Advanced will be displayed.